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If you are a member of LinkedIn you can join the LinkedIn User Group.  Anybody can join and post for general questions about as well as news and many hints, tips and videos.

SUPPORT software support

Unless agreed otherwise, all products are sold on a subscription basis only. For the duration of your subscription, you are entitled to:

  • Free technical support via email. Technical support is available for software installation, resolving software errors and assisting with software operation. 

  • An unlimited number of incidents.

  • Free maintenance updates and major upgrades of products.

  • Technical support is not designed for building models from scratch, model de-bugging or training. modeller installation guide

A guide to upgrading to modeller for the first time can be accessed here:

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