agena.ai software support
Unless agreed otherwise, all agena.ai products are sold on a subscription basis only. For the duration of your subscription, you are entitled to:
Free technical support via email. Technical support is available for software installation, resolving software errors and assisting with software operation.
An unlimited number of incidents.
Free maintenance updates and major upgrades of agena.ai products.
Technical support is not designed for building models from scratch, model de-bugging or agena.ai training.
agena.ai service agreements and policy documents
Agena.ai agreements and policy documents can be accessed here: